When you’re running a Shopify Plus store, a simple setup isn’t enough. Your business demands more than a one-time launch — it needs continuous refinement, monitoring, and strategic updates. That’s where our Ongoing Shopify Plus Support Services come in. From keeping your store lightning-fast to ensuring every new feature or integration works seamlessly, we provide consistent hands-on support. Our team doesn’t wait for problems to arise — we proactively spot and resolve them before they affect performance or revenue.
As your store grows, new challenges emerge — from managing traffic spikes during peak campaigns to rolling out updates that support your latest marketing strategies. We stay ahead of the curve to ensure your Shopify Plus environment scales with confidence. Whether it’s performance optimisation, security maintenance, or technical guidance, we’re your long-term partner in keeping your store lean, functional, and ready to convert every visitor into a paying customer.
Ready to Keep Your Store Running at Peak Performance?
Book a consultation today.
Our Services
Each service is designed to help you address key obstacles, improve your workflow, and make your business run more efficiently.
1. Performance Optimization for High-Traffic Stores
A slow-loading store can cost you customers and revenue. Shopify Plus requires optimization to handle high traffic loads efficiently, especially as your business expands. Our service includes advanced performance optimization techniques, such as server-side improvements, code minification, and image compression.
How it helps you: By using Google’s Core Web Vitals and Lighthouse audits, we identify and address critical issues, leading to faster page loads and better search engine rankings.
2. Bug Fixing and Continuous Monitoring
Ongoing monitoring is crucial to keep your Shopify Plus store error-free. Even small bugs can cause issues like abandoned carts or payment failures. Our team constantly monitors your store, fixing bugs in real-time to maintain a smooth operation.
How it helps you: We use error tracking tools like Sentry and LogRocket to detect issues early, ensuring the quality of service for your customers.
3. Custom Shopify App Support and Integration
As your business grows, you may need to integrate third-party apps or develop custom solutions. Our team specializes in Shopify Plus custom app development, enabling you to add unique features to your store.
How it helps you: With our ongoing support, you won’t have to worry about compatibility issues or performance dips when adding new apps.
4. Shopify Plus Theme Customization and Updates
Your store’s design plays a crucial role in customer experience. Our Shopify Plus theme customization service ensures that your store looks great and functions well across all devices.
How it helps you: We provide ongoing updates and improvements to keep your store’s theme aligned with the latest design trends and functionality needs.
5. Security Updates and Compliance
Security is a top concern for any eCommerce store. We ensure that your store is always PCI compliant, protects against data breaches, and keeps up with the latest security patches.
How it helps you: We implement SSL certificates, data encryption, and perform regular vulnerability scans to safeguard your store from potential threats.
6. Ongoing App Maintenance and Upgrades
Shopify apps extend the functionality of your store but require regular maintenance. We provide ongoing app maintenance services to ensure they are updated and running without issues.
How it helps you: Our team proactively checks for security patches and performance improvements, maintaining your store’s functionality.
7. Conversion Rate Optimization (CRO) and Testing
We continuously analyze your store’s CRO metrics to implement changes that lead to sales. We use A/B testing, heatmaps, and funnel analysis to identify pain points.
How it helps you: By analyzing metrics from Shopify Analytics, we help you understand which parts of your site lead to abandoned carts and which products have the highest conversion rates.
8. Scalability and Future-Proofing
As your business grows, your store needs to scale alongside it. We help future-proof your Shopify Plus store for success, ensuring it can handle increased traffic and transactions.
Keep your Shopify Plus store performing at its peak—let’s handle the tech while you focus on growth.
Why Choose Us?
Our services ensure that your store is scalable and prepared for growth, whether you’re expanding your product range or entering new markets.
Specialized Shopify Plus Expertise
Our team has a thorough understanding of Shopify Plus, offering the expertise necessary to address complex issues and provide long-term solutions.
Proactive Maintenance & Support
We actively monitor and maintain your store to ensure everything runs smoothly. Our 24/7 monitoring means we’re always one step ahead in identifying and resolving issues.
Scalability for Growing Businesses
As your business grows, we ensure that your Shopify Plus store scales seamlessly to meet increased demands.
Customization for Your Unique Needs
Every business is unique, and so are the challenges you face. We provide solutions that are perfectly aligned with your specific goals.
Tested Track Record of Success
We have worked with a wide range of businesses, helping them scale efficiently with Shopify Plus.
Looking for Ongoing Support?
Book a consultation with our team today.
FAQs
We implement regular security checks and ensure compliance with industry standards such as PCI DSS, along with setting up SSL certificates.
We analyze your site’s core web vitals and improve server settings, image compression, and checkout flow.
Our support includes bug fixing, custom app development, theme updates, performance monitoring, and security patches.
Absolutely. We integrate third-party apps and ensure they work seamlessly with Shopify Plus.
We perform regular checks and updates based on your needs, acting immediately for critical security patches.
We provide 24/7 support to ensure any critical issues are addressed immediately.
Simply reach out to schedule an initial consultation, and we’ll provide a customized support plan.
Book a Consultation Today
Is your Shopify Plus store ready to scale and perform at its best? Let us handle the ongoing support while you focus on growing your business. Schedule a consultation today and experience the difference!
